Welcome to https://www.5rupay.com. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website related to Demat, Transfer, Transmission, and Recovery from IEPF (Investor Education and Protection Fund).

1. Information We Collect

a) Personal Information

• Name
• Email address
• Mobile number
• PAN number
• Shareholder details (company name, folio number, etc.)
• Bank details (only if required for recovery process)

b) Non-Personal Information

• IP address
• Browser type
• Device information
• Website usage data (pages visited, time spent)

2. How We Use Your Information

• Assist in Demat / Transfer / Transmission / Recovery from IEPF services
• Communicate regarding your case status
• Verify identity and documents
• Improve our website and services
• Comply with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. Information may be shared only:

• With government authorities such as RTA, IEPF Authority, or MCA for claim processing
• With service partners (CA, CS, legal professionals) under confidentiality agreements
• When required by law or court order

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission is 100% secure.

5. Cookies Policy

• Enhance user experience
• Analyze website traffic

You can disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

7. User Rights

• Access your personal information
• Request correction or deletion
• Withdraw consent (subject to legal obligations)

8. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

• Website: https://www.5rupay.com
• Email: info@5rupay.com
• Phone: +91 120 4403221
• Location: India